Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between. – Learn Effective Communication In Lagos.

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The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so, you may well find that you improve your quality of life.

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Communication skills are needed in almost all aspects of life:

Professionally, if you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate good communication skills.

Communication skills are needed to speak appropriately with a wide variety of people whilst maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group. Many of these are essential skills that most employers seek.

Verbal communication skills are ranked first among a job candidate’s ‘must have’ skills and qualities. According to a 2018 survey by the National Association of Colleges and Employers (NACE).

As your career progresses, the importance of communication skills increases; the ability to speak, listen, question and write with clarity and conciseness are essential for most managers and leaders.

In your personal life, good communication skills can improve your personal relationships by helping you to understand others, and to be understood.

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It is almost a cliché that personal relationships need communication. Failure to talk has been blamed for the breakdown of any number of partnerships and relationships—but the ability to listen is also an important element.

Communication is also vital in wider family relationships, whether you want to discuss arrangements for holidays, or ensure that your teenage children are well and happy.

If this area is of particular interest, you may want to read our pages on Communicating with Teenagers, Talking to Teenagers about Contraception, Pornography and Consent, and Talking to Teenagers about Sex and Relationships. Our pages on Personal and Romantic Relationship Skills also contain a number of pages touching on communication. – Learn Effective Communication In Lagos

Communication skills can also ensure that you are able to manage interactions with businesses and organisations

Over the course of your lifetime, you are likely to have to interact with a wide range of organisations and institutions, including shops, businesses, government offices, and schools. Good communication skills can ease these interactions, and ensure that you are able to get your point across calmly and clearly, and also take on board the responses.

Being able to complain effectively is an important skill, for example, as is handling criticism yourself.

Types of communication

There are four main types of communication you might use on a daily basis, including:

Verbal: Communicating by way of a spoken language
Nonverbal: Communicating through body language, facial expressions and tone
Written: Communicating with written language, symbols and numbers
Visual: Communication by way of photography, art, drawings, sketches, charts and graphs

Here are the top communication skills employers and recruiters want to see in your resume and cover letter, interviews and career development:

1. Active listening

Active listening, sometimes called appreciative listening or mindful listening, means paying close attention to who you’re communicating with by engaging with them, asking questions and rephrasing.

Practicing active listening can build respect with your colleagues and increase understanding in the workplace. As you actively listen, focus on the speaker and avoid distractions like cell phones and laptops.Improve your active listening skills by paying attention to other people’s facial expressions, body language and tone of voice.

Instead of preparing what you plan to say next, focus on what the other person is saying and how they’re speaking. If you want to clarify something, ask follow-up questions or rephrase what they’ve said to confirm that you understood them correctly.Read more:

2. Using the right communication method

Using the right way to communicate is an important skill. There are benefits and disadvantages to communicating through emails, letters, phone calls, in-person meetings or instant messages.

Communicating is better when you consider your audience, what information you want to share and the best way to share it.

For example, if you’re communicating with a potential employer, it may be better to send a formal email or call them on the phone. In the workplace, you may find it easier to communicate complex information in person or via a video conference than by email.

Building remote workplace friendships is easier when you can communicate through instant messages.

3. Friendliness – Learn Effective Communication In Lagos

Friendly traits like honesty and kindness can help foster trust and understanding when communicating at work.

Try to communicate with a positive attitude, keep an open mind and ask questions to help you understand where they’re coming from. Small gestures such as asking someone how they’re doing, smiling as they speak or offering praise for work well done can help you foster productive relationships with colleagues and managers.

You can practice friendliness by remembering small, thoughtful details about your colleagues or past conversations. For example, if a colleague tells you their child’s birthday is soon and you connect with them again later, you might ask them how the birthday party went.

4. Confidence

In the workplace, people are more likely to respond to ideas that are presented with confidence. There are many ways to appear confident, including by making eye contact when you’re addressing someone, sitting up straight with your shoulders open and preparing ahead of time so your thoughts are clear and you’re able to answer any questions.

Confident communication is useful not just on the job but also during the job interview process. Additionally, to display confidence, avoid adding filler words.

5. Sharing feedback

The key to effective feedback is sharing specific examples of the issue, and the consequences of the issue and asking questions to formulate solutions to the issues. Strong communicators can accept constructive feedback and provide constructive input to others.

Feedback can answer questions, provide solutions or help strengthen the project or topic at hand. Providing and accepting feedback is an essential workplace skill, as it can help both you and the people around you make meaningful improvements to their work and their professional development. – Learn Effective Communication In Lagos

A great way to learn how to give feedback is to take notes from others on the feedback they offer you. When you come across a well-explained piece of feedback, take some time to observe and analyze why it was good, why it resonated with you and how you might apply those skills in the future.

6. Volume and tone

When you’re speaking, be clear and audible. Adjusting your speaking voice so others can hear you in a variety of settings is a skill, and it’s critical to communicating effectively. Speaking too loudly may be disrespectful or awkward in certain settings. If you’re unsure, read the room to see how others are communicating.

Another aspect of verbal communication is vocals and tonality. This involves how your tone moves up and down, your pitch, which words you place emphasis and the pauses you place between phrases. Such details can be effective in communicating emotions and offer your audience insights into how others interpret your message.

7. Empathy

Having empathy means that you can not only understand but also share in the emotions of others. This communication skill is important in both team and one-on-one settings. In both cases, you attempt to effectively read and translate other people’s emotions and select an appropriate response.

For example, if someone is expressing anger or frustration, empathy can help you acknowledge and diffuse their emotion. At the same time, being able to understand when someone is feeling positive and enthusiastic can help you get support for your ideas and projects.

8. Respect – Learn Effective Communication In Lagos

A key aspect of respect is knowing when to initiate communication and respond. In a team or group setting, allowing others to speak without interruption is seen as a necessary communication skill tied to respectfulness.

Respectfully communicating also means using your time with someone else wisely—staying on topic, asking clear questions and responding fully to any questions they’ve asked you.

9. Nonverbal cues

Some amount of communication happens through nonverbal cues such as body language, facial expressions and eye contact. When you’re listening to someone, you may choose to attention to what they’re saying and their nonverbal language.

It’s essential to not judge others based on their body language, as not all people display the same physical gestures due to cultural or ability differences.

10. Responsiveness

Whether you’re returning a phone call or sending a reply to an email, employers often view fast communicators as more effective than those who are slow to respond. One method is to consider how long your response takes.

Is this a request or question you can answer in the next five minutes? If so, it may be a good idea to address it as soon as you see it. If it’s a more complex request or question, you can still acknowledge that you’ve received the message and let the other person know you’re going to respond in full later.